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Social media users are like the coffee farmers but only in the sense that they work extremely hard in return for very little. Social media users work for the social media corporation by producing never-ending internet content and by falsifying friendship and relationships. Social media users dance and sing before their masters and often strip themselves off the rights to privacy and basic dignity. Social media sites will not exist without the hard labour of users in the same way that coffee chains will not survive without an army of coffee farmers. Read the full article: Social Media Sites and Corporate Social Responsibility
By: Yair Cohen
I have identified 7 different categories of fake online reviews. Each of these categories is unique and should be approached and dealt with differently.
Fake online reviews by competitors, fake online reviews by disgruntled customers, fake online reviews by ex-employees, fake online reviews by former business partners, fake online reviews by suppliers, fake online reviews just for fun! and the last category – defamation on forums.
Read about each of these categories of fake online reviews on the website I dedicated for this purpose.
By: Yair Cohen,
Social Media Lawyer
As the conversation progressed it started to become clear, that the harassment and bullying of which she claimed she was the target of, was being carried out against her IN HER SECOND LIFE CHARACTER…
Read more on my new blog Social Media and Our Imagination
By: Yair Cohen
On the internet, bad reputation both stinks and sticks. Once a customer’s bad experience becomes viral, traces of it might follow your organisation for years to come, and the story might be resurrected just when you feel that it has gone away forever more.
Five, six or ten years ago, companies that delivered terrible customer experience could have perhaps be forgiven for not realising that the internet had the tendency of tattooing certain stories in the minds of millions of people who will in turn never forgive or forget.
Today however, there is no longer an excuse….Read more on Social Media and reputation lawyer’s blog
By: Yair Cohen
- Social Media For CEOs: I’ll Frame The Debate – You Decide (ceo.com)
- JC Penney Handled Their Hitler Teapot Debacle Like a Pro (melissaagnescrisismanagement.com)
Many targets of internet trolls tell a similar story. It begins when they unintentionally say something that acts as a trigger. They are then surrounded by an amorphous mob that rapidly closes in on them. Many of the victims will never forget the loud silence of the majority—all the members of the social media forum who ignored their distress.
With a few notable exceptions, internet trolls appear to prey on female targets. There is also evidence…..
Read full article on Social Media Solicitor blog
Online defamation is likely to strike without warning. This leaves you with minimal time to prepare yourself for an appropriate response to the defamation.Here are the 5 most important steps you must take as soon as you become aware of the internet defamation about you or about your organisation:
1) Be sensible. Evaluate whether it is in your interests to respond to the internet defamation. This depends on the nature of the defamation that you are experiencing. Be cautious about how people will perceive your business following your online response. Some victims of online defamation reply out of anger but… read more on our NEW social media solicitor blog.