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All You Need To Know About Fake Online Reviews

Online_Review_lawyerShould You Care About Online Reviews? Certainly you should, particularly if you have a business and if the reviews are fake and not in your favour. .

I have identified 7 different categories of fake online reviews.  Each of these categories is unique and should be approached and dealt with differently.

Fake online reviews by competitors, fake online reviews by disgruntled customers, fake online reviews by ex-employees, fake online reviews by former business partners, fake online reviews by suppliers, fake online reviews just for fun! and the last category – defamation on forums.

Read about each of these categories of fake online reviews on the website I dedicated for this purpose.

Remove Online Reviews

By: Yair Cohen,

Social Media Lawyer

Why online reviewers need to watch their backs (not from the lawyers)

Have you ever left an online review? If you have, then this article
will interest you.

Recently I came across a few cases where people who left a review
following a purchase from Amazon Market Place, ended up being
bullied, harassed and trolled by what appeared to be an organised
network of Amazon vendors.

In one instant a man who left a review following his
dissatisfaction with the return policy of the vendor, received over
130 posts responding to his review, many of which were derogatory,
insulting and to be frank outrageous.

He was being ridiculed and embarrassed and even his home address
was placed on the discussion forum. The assault went on for a
number of days before Amazon agreed to remove some of the offending
comments.  However, these were replaced by more cruel and vicious
attacks on the buyer.

Is this a new trend? I hope not.

I will keep an eye on this issue. If you have had a similar
experience after you left an online review, I would love to hear
from you.

Yair Cohen,

Social media and online reputation solicitor

Learn more about business and online reviews [
http://www.internetlawcentre.co.uk/ ] here:

 

Business Reputation Management and Social Media Crisis Management (Part 1)

Social Media Solicitor. Defamation on the Internet: Social Media Solicitor.

Reputation solicitor

Reputation solicitors

On the internet, bad reputation both stinks and sticks. Once a customer’s bad experience becomes viral, traces of it might follow your organisation for years to come, and the story might be resurrected just when you feel that it has gone away forever more.

Five, six or ten years ago, companies that delivered  terrible customer experience could have perhaps be forgiven for not realising that the internet had the tendency of tattooing certain stories in the minds of millions of people who will in turn never forgive or forget.

Today however, there is no longer an excuse….Read more on Social Media and reputation lawyer’s blog

By: Yair Cohen

Reputation solicitor

Social media and reputation lawyer’s 5 essential steps to dealing with online defamation

Social Media Solicitors

Victim of internet defamation

Online defamation is likely to strike without warning. This leaves you with minimal time to prepare yourself for an appropriate response to the defamation.Here are the 5 most important steps you must take as soon as you become aware of  the internet defamation about you or about your organisation:

1) Be sensible. Evaluate whether it is in your interests to respond to the internet defamation. This depends on the nature of the defamation that you are experiencing. Be cautious about how people will perceive your business following your online response. Some victims of online defamation reply out of anger but… read more on our NEW social media solicitor blog.

Yair Cohen

Reputation solicitor

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