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Internet Law Expert: Defamation of Character – How to Get Rid of a Bad Review.
Online reviews can be regarded as defamation of character whenever one or more parts of a review is factually inaccurate or is misleading. By not telling the whole story, the author of the review may create an impression which is far from being a reflection of the true position.
Aggrieved customers tend to put forward a one sided story about their experience with a vendor which means that readers of the review are not being told the whole truth. The point that I am making is that information which is given in part can also be as libellous as an outright lie and therefore defamatory, which means that the victim of such review might have a right to sue in court for libel.
Often, the most intelligent readers of an online review are able to see through a particularly one sided review which is aimed to cause as much damage as possible to the vendor but other times such comments could dramatically affect the performance of the business victims.
By: Yair Cohen
“If you have found yourself being the subject of an online reputation attack, with lies being spread about you over the internet, you will find that the most effective way of dealing with such menace is to simply ask that the website owner or the Internet Service Provider remove the libelous statements. Normally website owners and internet service providers are not willing to tolerate online abuse or risk getting involved in litigation which has probably got nothing to do with them anyway. You can normally obtain very useful information from the website owner because websites routinely require visitors and bloggers to register before posting content and sites usually can pinpoint the IP address where the defamatory posting originated. “