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You posted what? Online reputation legal issues
TECH-TAX: WITH DGIT
Yair Cohen Google Campus
So you’ve founded a start-up, now what?! You’ve had your big idea, you’ve researched your market, and you’ve taken the leap into the unknown… then what? Then, in amongst the long hours, the pursuit of the dream, the networking, the free beers and the pizza – suddenly there’s a tax return, a legal battle, a key team member gone…
Tax, talent and navigating online law will all feature in this event full of advice. Hear from the specialists that can help stop your mole hills becoming mountains!
Even information: http://london.techhub.com/events/techtax-with-dgit/
All You Need To Know About Fake Online Reviews
Should You Care About Online Reviews? Certainly you should, particularly if you have a business and if the reviews are fake and not in your favour. .
I have identified 7 different categories of fake online reviews. Each of these categories is unique and should be approached and dealt with differently.
Fake online reviews by competitors, fake online reviews by disgruntled customers, fake online reviews by ex-employees, fake online reviews by former business partners, fake online reviews by suppliers, fake online reviews just for fun! and the last category – defamation on forums.
Read about each of these categories of fake online reviews on the website I dedicated for this purpose.
By: Yair Cohen,
Social Media Lawyer
Why online reviewers need to watch their backs (not from the lawyers)
Have you ever left an online review? If you have, then this article
will interest you.
Recently I came across a few cases where people who left a review
following a purchase from Amazon Market Place, ended up being
bullied, harassed and trolled by what appeared to be an organised
network of Amazon vendors.
In one instant a man who left a review following his
dissatisfaction with the return policy of the vendor, received over
130 posts responding to his review, many of which were derogatory,
insulting and to be frank outrageous.
He was being ridiculed and embarrassed and even his home address
was placed on the discussion forum. The assault went on for a
number of days before Amazon agreed to remove some of the offending
comments. However, these were replaced by more cruel and vicious
attacks on the buyer.
Is this a new trend? I hope not.
I will keep an eye on this issue. If you have had a similar
experience after you left an online review, I would love to hear
from you.
Yair Cohen,
Social media and online reputation solicitor
Learn more about business and online reviews [
http://www.internetlawcentre.co.uk/ ] here:
Related articles
- Fake online reviews (defamationagainstacompany.co.uk)
The number of fake online reviews is constantly growing – reputation solicitor
The number of fake online reviews is constantly growing. A significant number of fake online reviews is written by business owners who often act in despair after becoming themselves victims of fake online reviews.
Social Media Solicitor.Remove defamation from the internet: Fake online reviews – legal advice
Business Reputation Management and Social Media Crisis Management (Part 1)
Social Media Solicitor. Defamation on the Internet: Social Media Solicitor.
Reputation solicitors
On the internet, bad reputation both stinks and sticks. Once a customer’s bad experience becomes viral, traces of it might follow your organisation for years to come, and the story might be resurrected just when you feel that it has gone away forever more.
Five, six or ten years ago, companies that delivered terrible customer experience could have perhaps be forgiven for not realising that the internet had the tendency of tattooing certain stories in the minds of millions of people who will in turn never forgive or forget.
Today however, there is no longer an excuse….Read more on Social Media and reputation lawyer’s blog
By: Yair Cohen
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- JC Penney Handled Their Hitler Teapot Debacle Like a Pro (melissaagnescrisismanagement.com)
Suzanne Moore and Julie Burchill – victims of social media trolling?
Social Media Solicitor: Suzanne Moore and Julie Burchill – social media trolling – who is the bully?
Many targets of internet trolls tell a similar story. It begins when they unintentionally say something that acts as a trigger. They are then surrounded by an amorphous mob that rapidly closes in on them. Many of the victims will never forget the loud silence of the majority—all the members of the social media forum who ignored their distress.
With a few notable exceptions, internet trolls appear to prey on female targets. There is also evidence…..
Read full article on Social Media Solicitor blog
via Social Media Solicitor: Suzanne Moore and Julie Burchill – social media trolling – who is the bully?.
Social media and reputation lawyer’s 5 essential steps to dealing with online defamation
Victim of internet defamation
Online defamation is likely to strike without warning. This leaves you with minimal time to prepare yourself for an appropriate response to the defamation.Here are the 5 most important steps you must take as soon as you become aware of the internet defamation about you or about your organisation:
1) Be sensible. Evaluate whether it is in your interests to respond to the internet defamation. This depends on the nature of the defamation that you are experiencing. Be cautious about how people will perceive your business following your online response. Some victims of online defamation reply out of anger but… read more on our NEW social media solicitor blog.
Yair Cohen
Defamation lawyer on defamatory search results on Google
Defamation lawyer asks: Do you think that Google should be responsible for defamatory results that appear on its search results? If the person who posted defamatory allegations about you on the internet cannot be traced, is it fair to allow Google to carry on pointing internet users to the defamatory web page through its search engine?
Google’s view on this is that they are not responsible for internet content, even on their own free Blogger sites and that they are also not responsible for what content appears on the search results.
Google has been claiming in various courts (of democratic countries) that it has no control over search results but this assertion is difficult to reconcile with its ability and willingness to omit and manipulate search results in countries such as China and Saudi Arabia.
In an interesting twist in a Court of Appeal case which concerns the former conservative council candidate Payam Tamiz, his Barrister Goldwin Busutill made this interesting observation to the court:
‘The notion that the internet runs “automatically” or “passively” is in essence a powerful myth which has been fostered very successfully and profitably by internet superpowers such as Google Inc. It suits their business model to take and to be seen to be taking a ‘‘hands off’’ approach and not really able to do anything about problems that may be generated by their internet-based operations.’
The idea that companies can rip enormous financial benefits without having to incur any risks or liabilities to the citizens of this country is foreign to the English tradition of ‘fair play’.
The same issue has recently been highlighted in the media in relation to the low level of taxes which is paid in the UK by some multinational companies (such as Google and Amazon).
There is a perception that there is something very secretive about these sorts of companies whose operation appears to be anything but transparent.
This apparent lack of transparency might provide these companies with tremendous short term gains but eventually it will come back to bite them.
Written by Defamation lawyer Yair Cohen
Defamation lawyer: why websites never die
Sometimes people find that images that were deleted from the internet many years ago make a sudden online reappearance.
In one instant we traced the reappearance of an image back to the WayBack Machine which is the largest website archive library in the world.
It is possible to search the archive for websites as they appeared at different dates over the years. This means that offensive images, defamatory web pages and other unwanted content stay on the internet, possibly forever more.
As defamation lawyers we always do our most best to ensure that the internet content that we remove from the visible web is also removed from any known internet archive libraries.
Defamation lawyers that truly understand the web
By Defamation lawyer Yair Cohen
Social media lawyer Business Talks 